FREQUENTLY ASKED QUESTIONS

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Is the app available on IOS and Android?

Yes, the BikeBike app is available on both IOS and Android. You can download it from the respective app stores, and the links are provided on our homepage.

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How are my data kept?

Your data is securely stored and managed. For detailed information about how we handle your data, please visit our « Privacy Policy » page.

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Can I have staff in my shop?

Yes, you can invite as many staff members as needed to your shop on the app. This allows everyone to efficiently manage scooters, bookings, and clients from a single location.

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Does the app cost anything to download?

No, the BikeBike app is completely free to download and use.

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Can I use the app in addition to keeping some bookings on paper?

We highly discourage this practice, as it may lead to discrepancies in your fleet, bookings, and client records. Using the app ensures that all your data is up-to-date and accurate.

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Can I delete my account and shop anytime?

Yes, you delete your account and shop in your settings